The role of the CIO is always evolving. A decade ago, the average CIO was concerned mostly with IT infrastructure. Today’s new CIOs are tasked with an enormous list of new challenges.

Wendy Komadina, Head of Product and Brand: Data Center Group at Lenovo ANZ talks about how CIOs can go beyond dealing with IT consumerization, managing shadow IT, and clearing the way for an increasingly mobile workforce to driving innovation, building effective business models and enabling engagement among different business units. 

Key Takeaways:

  • Top on the CIO’s priority list is to enable the organisation to provide a stellar customer experience
  • CIOs must be much more aligned with their company’s business than they were a decade ago
  • Shift of emphasis towards the customer is not just about technology, it requires organisations to transform their culture